Returns & Exchanges

At Within Temptation Music Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely pack the items in their original packaging, ensuring all tags, inserts, and media seals are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing